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Apartment · Krakow · Lesser Poland

Relaks Apartamenty

A 9-room apartment property on Dluga 12, a short walk from Krakow's Old Town and the Barbican, with a 9.4 guest rating and a 9.9 staff score.

  • 9.4 guest rating from 1,236 reviews
  • 9.9 staff and 9.8 room scores
  • Check-in from 15:00 and a welcome drink
9.4 Perfect 1236 reviews Booking.com 9.4 · 1236 reviews

About

Relaks Apartamenty

Relaks Apartamenty sits on Dluga 12, a few minutes' walk from the Krakow Barbican and about a 20-minute stroll from Wawel Royal Castle. This small 9-room property has a loyal following: a 9.4 rating from 1,236 reviews, with especially high marks for staff and rooms.

Each apartment has its own kitchen or kitchenette, a sitting area, air conditioning and free Wi-Fi, so you can settle in and live like a local. The team runs a smooth operation – VIP check-in/out, luggage storage, housekeeping, and a concierge desk – and guests consistently call out how welcoming and helpful the staff are.

  • No smoking on site
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Outstanding staff — Guests repeatedly highlight how helpful, welcoming and thoughtful the team is, including the host Adelina, who speaks fluent English and smoothed the whole stay.
  • Prime central location — A short walk to the Old Town main square, Krakow Barbican, The Cloth Hall and Wawel Castle, with tram stops, train and bus stations nearby.
  • High-scoring rooms — The apartments score 9.8 for rooms, and guests praise the comfortable beds, well-equipped kitchens and tasteful design.
–

Worth weighing

3 to weigh
  • Small property — With only nine rooms, availability can be limited, and the atmosphere is more intimate than a large hotel.
  • No on-site breakfast for all — While some guests mention an amazing homemade breakfast, this isn't a listed amenity for every stay – kitchens in the apartments are the main option.
  • Check-in window — Check-in is strictly between 15:00 and 23:59 – if you arrive later, you'll need to arrange it with the staff.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier Two-Bedroom Apartment

  • 1 King-size bed

Studio Apartment

  • 1 King-size bed,1 Double bed

Superior One-Bedroom Apartment

  • 1 King-size bed

Deluxe Apartment

  • 1 King-size bed,1 King-size bed and 1 Sofa bed

Deluxe One-Bedroom Apartment

  • 1 King-size bed

Comfort Apartment

  • 1 Double bed

Executive Apartment

  • 1 King-size bed

One-Bedroom Apartment

  • 1 King-size bed,2 Single beds
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Comfort

  • Air conditioning
  • Heating
  • Sitting area
  • Parquet floor
  • Flat-screen TV

Kitchen

  • Electric kettle
  • Dryer
  • Cookware / kitchen utensils
  • Dining table
  • Washing machine
  • Ironing facilities

Services

  • VIP check-in/out
  • Concierge desk
  • Luggage storage
  • Housekeeping
  • Tours / ticket assistance
  • Paid airport shuttle
  • Welcome drink

Outdoor & Wellness

  • Patio
  • Terrace
  • Sun terrace
  • Garden area
  • Garden furniture

Safety

  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key access

General

  • No smoking on site
  • No pets allowed
  • Free Wi-Fi in rooms
  • Free toiletries
  • Coffee shop
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.4
Perfect 1236 reviews

Guest-rated 9.4/10 from 1,236 reviews

Booking.com · 9.4 · 1236 reviews
9.4Verified guest

“I really appreciated the stay – the location so close to the main square is great, and it's handy for the Old Town, the train and bus stations, shops, bakeries and cafes. Perfect for a weekend visit.”

9.4Verified guest

“I loved the location – incredibly comfortable and convenient, and within walking distance of everything. The staff were especially helpful and welcoming.”

9.4Verified guest

“The setting is unbeatable – very close to the city centre. The staff were thoughtful and helpful, and the host was the best ever.”

9.4Verified guest

“The location was marvellous – not far from the Cloth Hall. And the staff were fantastic and lovely.”

9.4Verified guest

“Convenient location near tram stops, close to Wawel Castle and the old city walls. The breakfast was amazing – tasty, homemade, gourmet food.”

9.4Verified guest

“Overall, it's an ideal base for exploring Krakow and having fun. The design is nice, and the location is central to the town square. I'll be back – no complaints.”

04 — Location

Getting around Krakow

The property sits in Krakow.

Krakow Barbican: This late 15th-century fortified gateway is right nearby – a short stroll from the property and a great first taste of the old city walls.

Wawel Royal Castle: About a 20-minute walk away, the castle and its grounds are one of Krakow's must-see sights.

Old Town and Cloth Hall: The main square, with the Cloth Hall and its lively markets, is within easy walking distance – guests use it as a base for exploring.

Dluga 12, Krakow, Lesser Poland, 31-146, Poland

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 07:00 to 11:00.

Is parking available at Relaks Apartamenty?

The property does not list on-site parking, so plan to use nearby public options or public transport.

Are pets allowed?

No – pets are not allowed on the property.

Does the apartment have air conditioning and Wi-Fi?

Yes – each apartment has air conditioning and free Wi-Fi in rooms. Heating and a washing machine are also available.

Is there an airport shuttle?

Yes – a paid airport shuttle is available, and guests say the location is handy for catching a flight.

Are there family-friendly amenities?

Yes – cots are available, and the apartments include kitchen facilities, making them practical for families.

Nearby

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The bottom line

For travellers who want to be in the middle of Krakow's action with the comfort of an apartment and genuinely welcoming hosts, Relaks Apartamenty is a strong pick – the 9.4 rating and 9.9 staff score are a reflection of how well it performs on the basics and beyond.

9.4Relaks Apartamenty at a glance

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